Cross-Cultural Communication
Cross-cultural communication examines how language, cultural norms, values, and non-verbal communication differ across cultures and affect understanding and relationship-building.
What You Need to Know
Key Concept Diagram
High-context cultures rely heavily on implicit meaning, relationship, and non-verbal cues
Low-context cultures rely on explicit verbal communication and written rules
Non-verbal communication including gestures, eye contact, and personal space varies across cultures
Register and formality norms differ between cultures and contexts
Cultural misunderstandings often arise from different assumptions about communication norms
Key Vocabulary
High-context culture
A culture where communication relies heavily on implicit, non-verbal cues and shared understanding
Low-context culture
A culture where communication is explicit, direct, and relies on words rather than context
Register
The level of formality in language appropriate to a particular situation or audience
Non-verbal communication
Communication through body language, facial expressions, gestures, and other non-spoken means
Knowledge Check
Select the correct answer for each question. Click "Check Answer" to see if you are right.
Question 1
In a high-context culture, much of the meaning in communication is conveyed:
Question 2
A gesture that is polite in one culture may be offensive in another. This demonstrates:
Question 3
Adapting your level of formality when speaking to someone from a different cultural background demonstrates:
Key Concepts Summary
- ●High-context cultures rely heavily on implicit meaning, relationship, and non-verbal cues
- ●Low-context cultures rely on explicit verbal communication and written rules
- ●Non-verbal communication including gestures, eye contact, and personal space varies across cultures
- ●Register and formality norms differ between cultures and contexts
- ●Cultural misunderstandings often arise from different assumptions about communication norms